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Terms and conditions

Welcome to our website! Below, you will find the terms and conditions that govern your use of our hair transplant services. Please carefully read through these terms before proceeding with any transactions or engagements with us.

  1. Acceptance of Terms: By accessing or using our website and services, including cookies, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

  2. Services Offered: We provide hair transplant services, including consultation, evaluation, and surgical procedures. Our services are subject to availability and may vary based on individual needs and medical assessments.

  3. Medical Disclaimer: The information provided on our website, including articles, blog posts, and testimonials, is for general informational purposes only. It should not be considered medical advice or a substitute for professional consultation. We recommend consulting a qualified healthcare professional before making any decisions regarding hair transplant procedures.

  4. Eligibility: Our services are available to individuals who meet certain eligibility criteria, including age and overall health. We reserve the right to refuse service to anyone at our discretion.

  5. Consultation and Evaluation: Prior to any hair transplant procedure, we require a thorough consultation and evaluation process. This helps us assess your suitability for the procedure and provide you with appropriate recommendations. The evaluation may include a review of your medical history, physical examination, and discussion of potential risks and benefits.

  6. Treatment Plan and Results: Upon completion of the evaluation, we will provide you with a personalised treatment plan. While we strive to achieve the best results possible, individual outcomes may vary. Factors such as hair quality, natural hair growth patterns, and post-operative care can influence the final results.

  7. Risks and Complications: Hair transplant procedures, like any surgical intervention, carry inherent risks and potential complications. These may include infection, scarring, bleeding, temporary or permanent hair loss, and adverse reactions to anaesthesia or medications. We will provide you with detailed information about potential risks during the consultation process.

  8. Payment and Refund Policy: Our fees and payment terms will be clearly communicated to you during the consultation phase. Payment is generally required in advance or in accordance with the agreed-upon schedule. Refunds may be available within certain circumstances, such as cancellation prior to the procedure or if determined to be medically unsuitable.

  9. Privacy and Confidentiality: We take your privacy seriously and adhere to applicable data protection laws. Your personal information will be handled in accordance with our privacy policy, which outlines how we collect, use, and protect your data.

  10. Intellectual Property: All content on our website, including text, images, logos, and trademarks, is protected by intellectual property laws and is the exclusive property of our organisation. You may not reproduce, modify, or distribute any content without our express written permission.

  11. Modifications to Terms: We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the terms periodically for updates.

  12. Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which our organisation is based. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

By using the website, you are automatically agreeing to the following terms & conditions.

If you have any questions regarding our terms and conditions, please contact us for further clarification. Thank you for choosing our hair transplant services.